Data Protection
Last updated: January 2025
1. Our Commitment to Data Protection
At QuikFixr, we are committed to protecting your personal data and ensuring your privacy. This Data Protection Policy outlines how we collect, use, store, and protect your information in compliance with applicable data protection laws and regulations.
2. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- • Consent: When you explicitly agree to the processing of your data
- • Contract: To fulfill our service obligations to you
- • Legitimate Interest: To improve our services and prevent fraud
- • Legal Obligation: To comply with applicable laws and regulations
3. Data Security Measures
Technical Safeguards
- • End-to-end encryption for data transmission
- • Secure socket layer (SSL) technology
- • Regular security audits and penetration testing
- • Multi-factor authentication for sensitive operations
- • Secure data centers with physical security measures
Organizational Safeguards
- • Employee training on data protection
- • Access controls and role-based permissions
- • Regular policy reviews and updates
- • Incident response procedures
- • Vendor security assessments
4. Data Minimization and Purpose Limitation
We follow the principle of data minimization, collecting only the personal data that is necessary for the specified purposes:
- • Service provision and booking management
- • Payment processing and financial transactions
- • Customer support and communication
- • Quality improvement and analytics
- • Legal compliance and regulatory requirements
5. Data Subject Rights
You have the following rights regarding your personal data:
Access and Portability
Request a copy of your data and receive it in a portable format
Rectification
Correct inaccurate or incomplete personal data
Erasure
Request deletion of your personal data ("right to be forgotten")
Restriction
Limit the processing of your personal data
Objection
Object to processing based on legitimate interests
Withdrawal
Withdraw consent for processing where applicable
6. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place:
- • Adequacy decisions by relevant authorities
- • Standard contractual clauses for data transfers
- • Binding corporate rules for intra-group transfers
- • Other appropriate safeguards as required by law
7. Data Breach Response
In the event of a data breach, we have established procedures to:
- • Detect and assess the breach promptly
- • Contain and mitigate the impact
- • Notify relevant authorities within required timeframes
- • Inform affected individuals when necessary
- • Document and learn from the incident
8. Third-Party Processors
We work with carefully selected third-party service providers who process data on our behalf:
- • Cloud hosting and infrastructure providers
- • Payment processing services
- • Analytics and marketing tools
- • Customer support platforms
- • Communication services
All third-party processors are bound by data processing agreements and must meet our security standards.
9. Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee our data protection practices and ensure compliance with applicable laws.
Contact the DPO:
Email: dpo@quikfixr.com
Address: QuikFixr Data Protection Officer, India
Phone: +91-XXXXXXXXXX
10. Updates to This Policy
We may update this Data Protection Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes and provide you with the opportunity to review the updated policy.
11. Contact Information
If you have any questions about our data protection practices or wish to exercise your rights, please contact us:
Email: privacy@quikfixr.com
Address: QuikFixr Privacy Team, India
Phone: +91-XXXXXXXXXX
Data Protection Officer: dpo@quikfixr.com